We all know the phrase, “knowledge is power,” which makes it all the more surprising that so many leaders continue to rely on their own intuition rather than gathering the hard facts about their business. As the wise Sherlock Holmes once said, “It is a capital mistake to theorise before one has data.”
Data is not just for scientists, it is a vital component for all businesses. Being fully informed puts a leader on the front foot and armed with the knowledge to make better decisions about their business.
Mike Bloomberg, the entrepreneur, philanthropist, former mayor of New York City and 2020 candidate for US President is a firm believer in the power of data – “There’s a saying I brought with me from business to City Hall and my foundation: In God we trust. Everyone else: bring data.”
At PCS, we are big believers in the power of data. Our tools and system are founded on data. They provide invaluable insights to understand, measure and improve culture, team performance, engagement and leadership capability. Equipped with facts, leaders can define the actions required to find solutions to the issues that they face. Without the facts, they can only guess.
In his recent article, Mike Bloomberg explains, “Data helps uncover problems, reveal their nature, and point the way to solutions.” Bloomberg provides explicit examples where data has informed his public policies and made irrefutable improvements to people’s lives (such as improved air quality or healthcare). But on an everyday level, data can inform decisions in the workplace that can improve the environment and climate. If you know the pain points for your team, you can work to remove (or at least reduce) them and increase the happiness of your employees. Improving staff satisfaction and engagement helps to motivate teams and maximise their performance. That, in turn, boosts your business’ productivity and drives results.
To quote one of our contented clients, Katherine Bourke of South West Growth Service, “[PCS] is simple to use and really insightful and gives us measures; and when you can measure something, you can make difference to that.” This reinforces that idea that knowledge is power, and Mike Bloomberg’s statement that “you can’t manage what you can’t measure.”
Why continue to work in the dark? If you’re ready to arm yourselves with the data you need to measure the climate in your organisation and gain detailed insights that will inform your decision-making to target change in the appropriate areas, we at PCS can help you. Our diagnostic tools and system can transform your organisation. Get in touch to find out more