Here we describe how we collect, use and handle your information when you use our websites, software and services (“Services”).
What & Why
We collect and use the following information to provide, improve and protect our Services:
Account. We collect, and associate with your temporary account, information like your name, email address and job role
Services. Our Services are designed to provide a platform for you to give feedback. To make that possible, we store, process, and transmit your responses to surveys.
Usage. We collect information related to how you use the Services, including actions you take in your account (like when you log on, how long you spend on the site and completion status). This helps us provide you with features and support. We also collect information from and about the devices you use to access the Services. This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the Services.
Cookies and other technologies. We use technologies like cookies and pixel tags to provide, improve, protect and promote our Services. For example, cookies help us with things like remembering your language preferences, understanding how you are interacting with our Services, and improving them based on that information. You can set your browser to not accept cookies, but this may limit your ability to use the Services.
We may share information as discussed below, but we won’t sell it to advertisers or other third parties.
We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of Capstone International/Insightful Edge or our users.
Responsible use and discretional use of your data is critical to us and a responsibility that we embrace.
We are dedicated to keeping your information secure and test for vulnerabilities. We also continue to work on features to keep your information safe.
We’ll retain information you complete on our Services for as long as we need it to provide you / your organisation with the Services or we are explicitly asked to remove the information.
If personal data is requested by any individual, we will undertake a Senior Management Team review considering the scope of the request, its legality, its fit to the wording and spirit of the Data Protection Act 1998 and reasonableness i.e. time and cost to provide. The outcome of the request will be communicated with 10-working days.
All data collected and stored by by us or our system provider(s) falls under United Kingdom and European Data Protection legislation, which permits us only to use the data for the purpose for which it was collected, and prevents us from selling it. We cannot export this data to countries that have less secure data protection legislation without direct permission from the clients’ whose data we hold.
View our record
We are registered with the Information Commissioner’s Office (ICO) under Reference: ZA285708
You can usually change your browser’s settings so that it will not accept cookies, although this may restrict some website functionality. You may also manage the cookies on your browser using the security or privacy settings. Usually the browser help function will provide you with instructions on how to manage your settings. Removing cookies is something that can be done at any time but unless permanently disallowed they will be re-applied next time you visit the websites.
To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. Please be aware that you will need to manage each browser on each device that you access the internet with separately.
Have questions or concerns about PCSL, our Services and privacy? Contact us at firstname.lastname@example.org