Optimal Measures feature new tool – Performance Climate System (PCS) – Our partnership across the pond

As of this month, we are excited to announce that we have a new Strategic Partner, Optimal Measures (OM), who have begun featuring the PCS tool across the United States.

Here at PCSL, we are excited to help organisations in every industry to grasp their full business potential. By partnering with Optimal Measures, we can provide powerful solutions that are designed to empower and propel people in business across America.

Experts in human behaviour, Optimal Measures specialise in tools which maximise engagement, inspire leaders and unite teams. Their selective range of tools will enable you to make a meaningful impact in your organisation, whether you’re looking to adjust organisational environment, internal processes, or close gaps in perceptions between team members and leaders, in order to improve company results, Optimal Measures can help.  

What OM think of the PCS tool …

“Our new tool, PCS, uniquely focuses on the link between the climate in which people work, their level of attainment and the factors impacting their performance. Highlighting potential areas of conflict, disconnect, misalignment and miscommunication, PCS can truly maximise your organisation’s performance potential, providing insights into where your leaders need to focus their effort and helping them to execute the planning of improvements effectively. 

The PCS tool has created the success of some of the world’s most successful organisations and leading sports teams – so we are delighted to be able to offer it as one of the Optimal Measures tools.”   

At PCSL our expert Practitioners will work with your organisation, helping you to really understand and utilise the information which our tool can provide. This will give you a clear road map, setting you on the journey to becoming a higher performing business.  

To find out more about becoming a Strategic Partner or the impact that PCS can make on your business get in touch today – email: 

Zac's Challenges:

Zac’s tech business is growing rapidly. He’s gone from being a developer with a good idea to now overseeing an ever-expanding team. Zac knows that in order for the business to grow successfully, it needs to stay true to its founding values and his staff need to feel valued and engaged. Zac wants to understand if he and his team are on the same page and he needs to do it quickly and cost effectively.

Zac's PCS Solution

Zac decides to use PCS Lite to get a quick temperature check of how his team are performing and what they think about the business. The PCS Lite report quickly surfaces the fact that his team have lost sight of the organisation’s purpose and goals. Zac realises that he needs to improve his on-boarding processes and help orientate the new team members better in the company culture and vision. 6 months later, Zac uses PCS Lite to check his new onboarding process is working; concludes that the growing team are much better aligned to his vision and are generally operating in a more positive working environment.

Annabel's Challenges:

It’s Annabel’s job to help the Partners in the firm manage their clients and ensure they’re consistently adding value. Recently, Annabel has been asked by one of the Partners to find a tool or framework that the consultants can use to benchmark new clients looking for team and leadership improvement programmes. It needs to be cost-effective, established and reputable and able to be branded with the firm’s own logo.

Annabel's PCS Solution

Annabel recommends PCS Pro to the Senior Partners as it provides an objective measurement of team and leadership climate against which the consultants can build performance improvement programmes. PCS has a good track record, academic validation, excellent training and customer service, so she’s confident that it’s the right tool for the firm’s consultants to use.

Sarah's Challenges:

Sarah has to keep across the multiple training and development needs in the organisation and do it within a tight budget. Recently, Sarah’s been asked to design a L&D programme that improves the staff retention rate and helps staff feel more engaged with the changes happening in the organisation, not least the shift to more flexible working.

Sarah's PCS Solution

Sarah uses PCS to measure how different teams across the organisation are performing and look at any patterns which suggest the need for organisation-wide, leader or team training. Sarah notices that all teams and leaders have a low climate score in the Processes segment. Sarah knows that allocating budget in this area will improve performance. She works with the Senior Management Team to review the organisation’s processes as they transition to more flexible working and designs a training programme to support staff in the transition. She’s helped staff to feel supported, acknowledged and engaged which ultimately drives performance. 

Jim's Challenges:

Jim’s client has a team that’s not performing as well other teams in the organisation. The team has a high staff turnover, sickness and the lack of cohesion is impacting the team’s wellbeing and performance. Jim needs to get to the bottom of why this is happening and design effective coaching interventions which can generate tangible results for his client.

Jim's PCS Solution

Jim uses PCS Pro to measure / benchmark how the team and leader are performing across the 6 segments critical to team performance – Goals, Roles, Processes, Adaptability, Connection and Resilience. He can immediately see the disparity in Goals, Processes and Connection between the leader’s perception and those of her team. He uses this information to build a coaching programme designed align team and leader. After 6 months, the team seems to be more settled and productive. Jim remeasures using PCS Pro – the results show the client the effectiveness of his coaching intervention.