PCS – The perfect tool for a practitioner’s tool belt

There are so many tools in the market that claim to help Practitioners, coaches and consultants to do their job more effectively. Quite a number of these tools probably would help, but how do you know which ones? How do you identify the good from the bad? Some require far more commitment and training than others? And some deliver only a small amount of capability vs others which combine multiple capability within one tool.

Understanding the benefits to you and your clients is vital.

PCS is a powerful performance measurement tool that combines multiple capabilities and supports individual, team and organisational performance. Becoming an Accredited PCS Practitioner will empower you to pinpoint, measure and improve the critical factors affecting your clients’ team and leadership performance.

There are two ways of becoming PCS accredited – either through our new e-learning portal or our face-to-face Skype training, whichever suits your learning preference and availability better.

​In becoming PCS Practitioner accredited, you receive:

  • ​Full license to purchase and deploy PCS
  • Access to PCS sales support network
  • Free specialist webinar events to further deeper understanding of the tool as well as relevant industry topics
  • Access to the Practitioner area on our website with full PCS reference library and marketing material

And a huge bonus of being an accredited Practitioner with PCS is that you do not have to pay a licence or commit to selling any PCS’s. Instead you simply use the tool when you want or require it.

​Don’t just take our word for it, hear what our PCS Practitioner’s say about our training:

​ “PCS is a tool that actually delivers a current ‘snap shot’ to be used as a foundation to build an action plan on. The effectiveness of this plan is then measured again as time progresses, changes are monitored and processes evolved… When dealing with people from a technical background, they often need quantitive, empirical output from any tools… I see PCS as offering them that base…”. 

Why not become a PCS Practitioner, implementing positive progression and change within your clients business and climate?

​For more information on PCS, e-learning and face-to-face training click here or contact us at:

Zac's Challenges:

Zac’s tech business is growing rapidly. He’s gone from being a developer with a good idea to now overseeing an ever-expanding team. Zac knows that in order for the business to grow successfully, it needs to stay true to its founding values and his staff need to feel valued and engaged. Zac wants to understand if he and his team are on the same page and he needs to do it quickly and cost effectively.

Zac's PCS Solution

Zac decides to use PCS Lite to get a quick temperature check of how his team are performing and what they think about the business. The PCS Lite report quickly surfaces the fact that his team have lost sight of the organisation’s purpose and goals. Zac realises that he needs to improve his on-boarding processes and help orientate the new team members better in the company culture and vision. 6 months later, Zac uses PCS Lite to check his new onboarding process is working; concludes that the growing team are much better aligned to his vision and are generally operating in a more positive working environment.

Annabel's Challenges:

It’s Annabel’s job to help the Partners in the firm manage their clients and ensure they’re consistently adding value. Recently, Annabel has been asked by one of the Partners to find a tool or framework that the consultants can use to benchmark new clients looking for team and leadership improvement programmes. It needs to be cost-effective, established and reputable and able to be branded with the firm’s own logo.

Annabel's PCS Solution

Annabel recommends PCS Pro to the Senior Partners as it provides an objective measurement of team and leadership climate against which the consultants can build performance improvement programmes. PCS has a good track record, academic validation, excellent training and customer service, so she’s confident that it’s the right tool for the firm’s consultants to use.

Sarah's Challenges:

Sarah has to keep across the multiple training and development needs in the organisation and do it within a tight budget. Recently, Sarah’s been asked to design a L&D programme that improves the staff retention rate and helps staff feel more engaged with the changes happening in the organisation, not least the shift to more flexible working.

Sarah's PCS Solution

Sarah uses PCS to measure how different teams across the organisation are performing and look at any patterns which suggest the need for organisation-wide, leader or team training. Sarah notices that all teams and leaders have a low climate score in the Processes segment. Sarah knows that allocating budget in this area will improve performance. She works with the Senior Management Team to review the organisation’s processes as they transition to more flexible working and designs a training programme to support staff in the transition. She’s helped staff to feel supported, acknowledged and engaged which ultimately drives performance. 

Jim's Challenges:

Jim’s client has a team that’s not performing as well other teams in the organisation. The team has a high staff turnover, sickness and the lack of cohesion is impacting the team’s wellbeing and performance. Jim needs to get to the bottom of why this is happening and design effective coaching interventions which can generate tangible results for his client.

Jim's PCS Solution

Jim uses PCS Pro to measure / benchmark how the team and leader are performing across the 6 segments critical to team performance – Goals, Roles, Processes, Adaptability, Connection and Resilience. He can immediately see the disparity in Goals, Processes and Connection between the leader’s perception and those of her team. He uses this information to build a coaching programme designed align team and leader. After 6 months, the team seems to be more settled and productive. Jim remeasures using PCS Pro – the results show the client the effectiveness of his coaching intervention.