How To Avoid Staff Burnout

Awareness of mental health and stress levels has risen sharply in recent years. We all know that high stress situations can adversely affect your health, and ultimately, can lead to burnout. But have you ever checked how ‘well’ your workplace is? Are any of your employees at risk of burning out?

Employees who feel highly stressed at work are three times more likely to leave their job than those less stressed. Stress makes decision-making and creative-thinking more difficult and can be the cause of absenteeism. All of these factors affect your business’ productivity and performance.

In an article in the Harvard Business Review, Leadership Consultant and Clinical Psychologist, Natalia Peart writes: “employers need to shift to organization-level approaches for reducing stress at work, ones that foster employee well-being while simultaneously improving business performance.”

Tips To Reduce Stress At Work

  • Take regular breaks: sitting at a desk all day is not good practice. Encourage people to go for a walk, take their lunch break and get a change of environment.
  • Set clear boundaries: ensure your team know what is expected of them, both during office hours and outside if necessary.
  • Help people feel that their work is meaningful and appreciated. Employees who have a sense of purpose are more engaged, happier and productive than those who feel like cogs in a wheel.
  • Facilitate flexible working: show understanding of your employees’ needs and adapt your working structures accordingly.

Do you know and understand your employees? Would you be able to predict which organisational changes would make the biggest impact on workplace wellness? For some employees, a more flexible structure may be a hugely positive move whereas somebody else may benefit from more clarity of objectives or one-to-one time. There is rarely a ‘one size fits all’ solution to problems within a team.

Investing in your vital resource – your staff – can make a huge impact on staff retention, engagement and performance.  Understand their pain points, their motivations and how they perceive your organisation and you have valuable insights from which to make meaningful decisions. You may think that you are all on the same page, but the reality can be different and this often causes stress for employees.

If you can reduce stress levels, improve employee wellbeing and also increase business performance, it has to be a win-win situation. PCS can help you to diagnose the feelings within your organisation and help you to act upon them. Get in touch to find out more…

Zac's Challenges:

Zac’s tech business is growing rapidly. He’s gone from being a developer with a good idea to now overseeing an ever-expanding team. Zac knows that in order for the business to grow successfully, it needs to stay true to its founding values and his staff need to feel valued and engaged. Zac wants to understand if he and his team are on the same page and he needs to do it quickly and cost effectively.

Zac's PCS Solution

Zac decides to use PCS Lite to get a quick temperature check of how his team are performing and what they think about the business. The PCS Lite report quickly surfaces the fact that his team have lost sight of the organisation’s purpose and goals. Zac realises that he needs to improve his on-boarding processes and help orientate the new team members better in the company culture and vision. 6 months later, Zac uses PCS Lite to check his new onboarding process is working; concludes that the growing team are much better aligned to his vision and are generally operating in a more positive working environment.

Annabel's Challenges:

It’s Annabel’s job to help the Partners in the firm manage their clients and ensure they’re consistently adding value. Recently, Annabel has been asked by one of the Partners to find a tool or framework that the consultants can use to benchmark new clients looking for team and leadership improvement programmes. It needs to be cost-effective, established and reputable and able to be branded with the firm’s own logo.

Annabel's PCS Solution

Annabel recommends PCS Pro to the Senior Partners as it provides an objective measurement of team and leadership climate against which the consultants can build performance improvement programmes. PCS has a good track record, academic validation, excellent training and customer service, so she’s confident that it’s the right tool for the firm’s consultants to use.

Sarah's Challenges:

Sarah has to keep across the multiple training and development needs in the organisation and do it within a tight budget. Recently, Sarah’s been asked to design a L&D programme that improves the staff retention rate and helps staff feel more engaged with the changes happening in the organisation, not least the shift to more flexible working.

Sarah's PCS Solution

Sarah uses PCS to measure how different teams across the organisation are performing and look at any patterns which suggest the need for organisation-wide, leader or team training. Sarah notices that all teams and leaders have a low climate score in the Processes segment. Sarah knows that allocating budget in this area will improve performance. She works with the Senior Management Team to review the organisation’s processes as they transition to more flexible working and designs a training programme to support staff in the transition. She’s helped staff to feel supported, acknowledged and engaged which ultimately drives performance. 

Jim's Challenges:

Jim’s client has a team that’s not performing as well other teams in the organisation. The team has a high staff turnover, sickness and the lack of cohesion is impacting the team’s wellbeing and performance. Jim needs to get to the bottom of why this is happening and design effective coaching interventions which can generate tangible results for his client.

Jim's PCS Solution

Jim uses PCS Pro to measure / benchmark how the team and leader are performing across the 6 segments critical to team performance – Goals, Roles, Processes, Adaptability, Connection and Resilience. He can immediately see the disparity in Goals, Processes and Connection between the leader’s perception and those of her team. He uses this information to build a coaching programme designed align team and leader. After 6 months, the team seems to be more settled and productive. Jim remeasures using PCS Pro – the results show the client the effectiveness of his coaching intervention.