When you’re involved in a fast-paced, energetic business, it’s easy to only look forward and focus on ‘what next’. While we’re not in the habit of ‘driving the car in the rear-view mirror’ we do have to remind ourselves to
As of this month, we are excited to announce that we have a new Strategic Partner, Optimal Measures (OM), who have begun featuring the PCS tool across the United States. Here at PCSL, we are excited to help organisations in every industry to grasp their full business potential.
In 2017, the Creative Economy in the UK boasted 3.12 million jobs, with a growth of 80,000 jobs across the Creative Industries. Creative workers are finding their way into the corporate world with bigger pushes on innovative marketing and sales campaigns; from
In our technological lives, remote working increasingly appears to be the next step for those in the working world. Further to our earlier article, we have written this piece to build on our research and insights regarding remote working and how
Every Remembrance Day is significant and poignant; however, this year is more than most as we commemorate the end of hostilities of the most devastating World War in our history. What seems to strike all of us is the incomprehensible
Knowing how the people within your organisation are coping with their work/life balance is key to the productivity of your business. 10.4 million working days are lost each year in Britain due to work related stress and it goes without
Managing performance is important in any organisation. Some specific business circumstances and activities increase scrutiny of performance related issues and risks. These can include mergers and acquisitions, major change programmes or succession planning. In other cases, a drop off in
Understanding how people feel about the organisation they work for is helpful. Knowing how the people within your organisation feel about your mission and their personal goals, roles and responsibilities, will set you on the road to identifying appropriate actions
First things first, as Stephen Covey, author of the seminal book ‘The 7 Habits of Highly Effective People’, would say, “collaboration is simply the ability of a group to accomplish more by working together than they might achieve by working
Becoming certified through our comprehensive and acclaimed e-learning programme is a straightforward, supportive process which you can achieve in your own time and at your own pace. PCSL will provide regular support through open forum webinars, check-in phone calls and
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Zac’s tech business is growing rapidly. He’s gone from being a developer with a good idea to now overseeing an ever-expanding team. Zac knows that in order for the business to grow successfully, it needs to stay true to its founding values and his staff need to feel valued and engaged. Zac wants to understand if he and his team are on the same page and he needs to do it quickly and cost effectively.
Zac decides to use PCS Lite to get a quick temperature check of how his team are performing and what they think about the business. The PCS Lite report quickly surfaces the fact that his team have lost sight of the organisation’s purpose and goals. Zac realises that he needs to improve his on-boarding processes and help orientate the new team members better in the company culture and vision. 6 months later, Zac uses PCS Lite to check his new onboarding process is working; concludes that the growing team are much better aligned to his vision and are generally operating in a more positive working environment.
It’s Annabel’s job to help the Partners in the firm manage their clients and ensure they’re consistently adding value. Recently, Annabel has been asked by one of the Partners to find a tool or framework that the consultants can use to benchmark new clients looking for team and leadership improvement programmes. It needs to be cost-effective, established and reputable and able to be branded with the firm’s own logo.
Annabel recommends PCS Pro to the Senior Partners as it provides an objective measurement of team and leadership climate against which the consultants can build performance improvement programmes. PCS has a good track record, academic validation, excellent training and customer service, so she’s confident that it’s the right tool for the firm’s consultants to use.
Sarah has to keep across the multiple training and development needs in the organisation and do it within a tight budget. Recently, Sarah’s been asked to design a L&D programme that improves the staff retention rate and helps staff feel more engaged with the changes happening in the organisation, not least the shift to more flexible working.
Sarah uses PCS to measure how different teams across the organisation are performing and look at any patterns which suggest the need for organisation-wide, leader or team training. Sarah notices that all teams and leaders have a low climate score in the Processes segment. Sarah knows that allocating budget in this area will improve performance. She works with the Senior Management Team to review the organisation’s processes as they transition to more flexible working and designs a training programme to support staff in the transition. She’s helped staff to feel supported, acknowledged and engaged which ultimately drives performance.
Jim’s client has a team that’s not performing as well other teams in the organisation. The team has a high staff turnover, sickness and the lack of cohesion is impacting the team’s wellbeing and performance. Jim needs to get to the bottom of why this is happening and design effective coaching interventions which can generate tangible results for his client.
Jim uses PCS Pro to measure / benchmark how the team and leader are performing across the 6 segments critical to team performance – Goals, Roles, Processes, Adaptability, Connection and Resilience. He can immediately see the disparity in Goals, Processes and Connection between the leader’s perception and those of her team. He uses this information to build a coaching programme designed align team and leader. After 6 months, the team seems to be more settled and productive. Jim remeasures using PCS Pro – the results show the client the effectiveness of his coaching intervention.
