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About us

PCS - A Trusted Measurement Tool

Performance Climate Systems Ltd was founded in 2017 through a desire to improve the wellbeing and performance of teams and leaders across the world.

Based on academic research and designed by renowned Team & Performance Coach, Gordon MacKenzie, the unique PCS system had been used for over 20 years in his international coaching practice. The PCS system was taken from an in-house consulting tool and made available to HR professionals, trainers and consultants based on demand from customers and a desire to share the benefits of climate measurement as widely as possible.

Walking our Talk

Our mission is to support people, teams and leaders to become the best they can be.

We’re passionate about team and leadership performance and that infuses through everything we do – from our own PCS team culture, to how we work with our customers, Practitioners and partners. Our founding Principles are:

Empowerment: we believe in you

We develop the best digital tools, support and development to enable our customers to make exceptional people, team and leadership decisions.

Balance: we foster balance in our working practices

We believe that unique human gifts and potential balanced with data insights can unlock performance and great leadership.

Responsiveness: we listen then act

We understand the challenges of our colleagues and customers by listening. We act on what we hear and innovate to find solutions.

Fairness: we do the right thing by everyone

We treat our customers, suppliers and colleagues in the way we want to be treated – with respect, openness and kindness.

Community: we are stronger together

We nurture a true sense of collaboration amongst our Practitioners, Partners and Customers.

Who We Work With

Big or small, remote working or co-located, PCS is designed to work with
teams and leaders across all sectors and industries.

This is what our customers have to say about PCS:

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IT & Tech Sector

Harriet Grant, Co-Founder & Director of tech recruitment company 3Cubed, used PCS to check everyone was on the same page in her rapidly growing business.

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Coaching & Consultancy

Jason Roofe, Director of Transformation and Change at the Barton Partnership used PCS to help their clients measure and drive transformational change.

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Marketing & Communications

Marco Alfano-Rogers, Client Services Director for Air Marketing Group used PCS to measure climate and culture across the entire team to understand if and where training was needed.

Take the next step to improving performance and wellbeing in your organisation and contact us or book a demo today.

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Practitioner Area

Zac's Challenges:

Zac’s tech business is growing rapidly. He’s gone from being a developer with a good idea to now overseeing an ever-expanding team. Zac knows that in order for the business to grow successfully, it needs to stay true to its founding values and his staff need to feel valued and engaged. Zac wants to understand if he and his team are on the same page and he needs to do it quickly and cost effectively.

Zac's PCS Solution

Zac decides to use PCS Lite to get a quick temperature check of how his team are performing and what they think about the business. The PCS Lite report quickly surfaces the fact that his team have lost sight of the organisation’s purpose and goals. Zac realises that he needs to improve his on-boarding processes and help orientate the new team members better in the company culture and vision. 6 months later, Zac uses PCS Lite to check his new onboarding process is working; concludes that the growing team are much better aligned to his vision and are generally operating in a more positive working environment.

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Annabel's Challenges:

It’s Annabel’s job to help the Partners in the firm manage their clients and ensure they’re consistently adding value. Recently, Annabel has been asked by one of the Partners to find a tool or framework that the consultants can use to benchmark new clients looking for team and leadership improvement programmes. It needs to be cost-effective, established and reputable and able to be branded with the firm’s own logo.

Annabel's PCS Solution

Annabel recommends PCS Pro to the Senior Partners as it provides an objective measurement of team and leadership climate against which the consultants can build performance improvement programmes. PCS has a good track record, academic validation, excellent training and customer service, so she’s confident that it’s the right tool for the firm’s consultants to use.

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Sarah's Challenges:

Sarah has to keep across the multiple training and development needs in the organisation and do it within a tight budget. Recently, Sarah’s been asked to design a L&D programme that improves the staff retention rate and helps staff feel more engaged with the changes happening in the organisation, not least the shift to more flexible working.

Sarah's PCS Solution

Sarah uses PCS to measure how different teams across the organisation are performing and look at any patterns which suggest the need for organisation-wide, leader or team training. Sarah notices that all teams and leaders have a low climate score in the Processes segment. Sarah knows that allocating budget in this area will improve performance. She works with the Senior Management Team to review the organisation’s processes as they transition to more flexible working and designs a training programme to support staff in the transition. She’s helped staff to feel supported, acknowledged and engaged which ultimately drives performance. 

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Jim's Challenges:

Jim’s client has a team that’s not performing as well other teams in the organisation. The team has a high staff turnover, sickness and the lack of cohesion is impacting the team’s wellbeing and performance. Jim needs to get to the bottom of why this is happening and design effective coaching interventions which can generate tangible results for his client.

Jim's PCS Solution

Jim uses PCS Pro to measure / benchmark how the team and leader are performing across the 6 segments critical to team performance – Goals, Roles, Processes, Adaptability, Connection and Resilience. He can immediately see the disparity in Goals, Processes and Connection between the leader’s perception and those of her team. He uses this information to build a coaching programme designed align team and leader. After 6 months, the team seems to be more settled and productive. Jim remeasures using PCS Pro – the results show the client the effectiveness of his coaching intervention.

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